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    When you come to the end of your contract, you can get a new deal on the same network. You can keep your number when you move to the new deal, and you usually don’t get credit checked (so there’s no new mark against your credit file). That’s essentially what an upgrade is!

    Nope! You can come straight to us for your upgrade, and we’ll update your account with the network.

    We sure do, you can browse our excellent range of Three upgrade deals today. Or get in touch with us if you’d like some help choosing a deal.

    Yes, you can browse our fantastic range of Vodafone upgrade deals today. Or get in touch with us if you’d like some help choosing a deal.

    We certainly do! Check out our O2 upgrade deals today. Or get in touch with us if you’d like some help choosing a deal.

    Absolutely! We work directly with the UK’s best networks: O2, Three and Vodafone. You can switch from your current network to one of these and get a new phone with a great deal. Pick a deal from our website or get in touch if you’d like some advice.

    How to keep your number when switching networks:
    1) Text PAC to 65075 to get your PAC code.
    2) Place an order for a new mobile phone and enter your PAC at checkout when prompted.
    3) We’ll arrange the switch with your new network, and your number will be transferred across once your new service is connected. Your old service will then be cancelled.
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    Protect it with

    Join the millions of people who trust Domestic & General to protect what matters to them.

    a month

    For each claim an excess of applies

    Domestic & General Trustpilot

    Cancel anytime with no hassle

    Immediate protection: Smashed your phone? Accidental damage is covered right away.

    Stay connected: Get peace of mind with unlimited claims for a next-day replacement.

    Worldwide cover: You're covered wherever you are in the world. (Claims will be settled in the UK)

    Add loss and theft
    Added to plan

    Insurance provided by

    Cancel anytime with no hassle.

    p/m

    What's covered:

    Unlimited next-day replacements with the same or similar specifications.

    Immediate accidental damage cover.

    Breakdown cover will start once your manufacturer's guarantee ends.

    Worldwide cover, wherever you are (Claims will be settled in the UK)

    Loss and theft cover

    Protection for standard accessories which were either directly provided with your product or used with the product (up to £150)

    What's not covered:

    Loss and theft.

    Neglect, cosmetic and deliberate damage.

    Costs arising from not being able to use your mobile phone.

    Breakdown or accidental damage covered by another guarantee.

    Costs for replacing any accessories (other than those included in the original packaging of your product and damaged with the product).

    See the Insurance Product Information Document (IPID) Insurance Product Information Document (IPID) and the full details of the policy in the Terms and Conditions. Terms and Conditions.

    Important Information

    • Excess of for each claim
    • Cover starts on the scheduled delivery date of your product. The start date will be shown in the certificate you receive after purchase. You can cancel it at any time.
    • Provided by Domestic & General Insurance PLC, who are an insurer not an intermediary and who have not given you a personal recommendation on the suitability of this policy.
    • We'll ask for your payment details after you buy the appliance.

    Learn more about

    Demands and needs statement

    This insurance policy is designed to meet the demands and needs of those who wish to insure their phone against breakdown, and accidental damage.accidental damage and loss and theft.

    Please read the Terms and Conditions which contain details of the complaints procedure, and the Privacy Policy before continuing.

    Please read the Terms and Conditions which contain details of the complaints procedure, and the Privacy Policy before continuing.

    Please tick to confirm you have read the Terms and Conditions.

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