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Security ID Checks


We’re committed to ensuring a safe shopping experience for everyone. Since we operate entirely online and don’t interact face-to-face, we request a valid form of ID to keep things secure. We use a trusted partner to securely verify your documents - Powered by IDVerse.

It’s quick and simple! Just click in the link we sent by email or text and follow the steps. You can use your Driving Licence or Passport.

  • Take a photo of your Driving Licence, not a scanned copy.
  • Make sure all four corners of the licence are visible in the picture.
  • A provisional licence is perfectly fine if you don't yet drive.
  • The image of the driving licence needs to be clear, not blurry, so we can easily read the text.
  • The licence must be untampered with.
  • It should be in the account holder's name.
  • The licence needs to be valid and up to date.
  • Take a photo of your Passport, not a scanned copy.
  • The photo should include both your passport picture and the page above it.
  • Make sure all four corners of the passport are visible.
  • The passport must not be tampered with.
  • It should be in the account holder's name.
  • The passport needs to be valid and up to date.
  • Once you’re done, we’ll send you an email with the next steps. If you don’t have a driving license or passport, give us a call on 03301 65 55 55.