Order Status | MobilePhonesDirect

Menu

Buy quicker and easier by calling free on 03301 65 55 55

New Contract

SIM Only

Offers

Upgrade

SIM Free

Refurbished

Apple

Samsung

Check order status.

Find out the live status of your order quickly and easily.

Track delivery.

If your mobile order's been shipped, you can track it below.

DPD

Standard Shipping

You'll need your tracking reference handy. Psst - it's in the email we sent you!

Track My Order

ROYAL MAIL

N. Ireland & Remote Postcodes

You can find your tracking reference in the email update we sent to you!

Track My Order

SIM Orders

Tracking isn't available on SIM only orders. They're sent out with Royal Mail 1st Class, so they'll come through your letterbox!

^† O2: Your monthly price will increase every April by £2.50. Out of bundle charges will increase each year by 5% from 1st April. Vodafone: Monthly price will increase each April by £2.50 inc VAT (£1.50 inc VAT for Basics Plans), out of bundle charges will increase by the Consumer Price Index rate of inflation published in January of that year plus 3.9%. Three: The monthly price will increase each April. Please see the table for more information.

^† Every year your chosen network will increase your contract changes as follows

O2: Your monthly price will increase every April by £2.50. Out of bundle charges will increase each year by 5% from 1st April.

Vodafone: During your minimum period, each year, on the 1st of April, your monthly plan charge will increase by £2.50 (£1.50 for Pay monthly Basics plans). Out of bundle charges will increase each April by the Consumer Price Index rate published in January of that year + 3.9%.

Three: Each April, your monthly subscription charge will increase depending on how much data you have bought, please see the table below:

Data allowance range	Cost increase
Lower or equal to 4GB	£1.80
Greater than 4GB, less than 100GB	£1.90
Greater or equal to 100GB	£2.30

Please see network Terms & Conditions for more details - you'll find these here.

Mobile Phones Direct is operated by AO Retail Limited, registered in England with company number 03914998 whose registered office is at 5a, The Parklands, Lostock, Bolton, BL6 4SD.

Credit is provided by Newday Ltd, 7 Handyside Street, London, N1C 4DA. AO Retail Limited acts as a credit broker for Newday Ltd on an exclusive basis and is not a lender. Newday Ltd and AO Retail Limited are each authorised and regulated by the Financial Conduct Authority. Credit is available only to UK residents aged 18 and over. Subject to status. Terms apply.

AO Care is provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. We are the underwriter of the insurance and do not provide a personal recommendation or advice. Domestic & General Insurance PLC pay their sales agents periodic incentives (such as bonus payments) if they meet certain quality and sales targets. All prices include all applicable taxes (including IPT).