YOUR PRIVACY
At Mobile Phones Direct we take your privacy very seriously. We only require details needed to complete your order and improve your online shopping experience. We only use these details for our own records and never sell them to third parties.
What information do we collect?
We collect your contact details. It is important that you provide us with all of the contact details we ask for. We need these, first of all to send you your shopping and we may need to contact you if there is a problem with your order.
If you are ordering a contract phone from us we need to take some extra details from you, such as your previous address details and personal details such as your place of work. Without these we cannot perform the necessary credit checks we need to perform when selling contract phones.
We take your credit card details. It is important you give us the correct details in order for us to take your payment and ensure that all our security checks can be carried out.
Secure ordering
When you use our checkout your credit card details are sent to us over a 128-bit encrypted connection for your security and peace of mind.
Cookies
Cookies are pieces of information about you, which are stored on your own computer. The only piece of information we keep about you on your PC is your username. No personal information such as contact details or credit card numbers are stored in cookies. It is important for you to have cookies "switched on" on your browser for our basket software to function properly.
Log Files
We analyse log files for market research purposes to see how popular our site is and which parts can be improved. The statistics software we use does not allow us to track the browsing habits of individual users.
Changes to this policy
Mobile Phones Direct reserve the right to make alterations to this policy from time to time. When we do we will post the changes on this page. If you have any questions about our privacy policy or feel we have abused your privacy then please contact us by clicking here
Use of Cookies on our site
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
When you visit our website we send you a cookie. Cookies may be used in the following ways:
- To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
- Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
- Cookies can help a website to arrange content to match your preferred interests more quickly and enhance your experience. Cookies cannot be used by themselves to identify you.
Find out more about cookies.
Use of Web Beacons within the Walkers email Newsletter
The MPD email newsletters use Web beacons to track whether a recipient has opened an HTML email. When the email is opened a part of the code that makes up the HTML page calls a web server to load the web beacon which then generates a record showing that the email has been viewed. The Web Beacons recognise when the email was opened, how many times it was forwarded and which URL's (links within the email) were clicked.
Web beacons can also be used to record anonymous user information such as IP address, Email Software, Browser type, time/date stamp. Because emails are specific to a users address, the anonymous information can be linked back to personally identifiable information such as the individual's email address or other information identifying the recipient
If you do not wish to receive Web beacons you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Find out more about Web beacons.